How bot4U handles your data.

Effective date: June 23, 2026. This page explains the data we collect, why we collect it, and how you can contact us about privacy questions.

What we collect

Account details such as your name, email address, login provider, and subscription status.
Bot setup data such as business name, website URL, uploaded documents, links you train on, and configuration choices.
Chat data such as visitor questions, bot answers, timestamps, and handoff/contact requests.
Basic product analytics, device information, and usage events that help us understand reliability and improve the product.
Payment-related status from our checkout provider. We do not store full card numbers on bot4U servers.

To create and manage your account, bots, subscriptions, and website assistant settings.
To train your assistant on the content you provide and answer visitor questions from that knowledge.
To improve product quality, fix bugs, prevent abuse, and understand which features are useful.
To contact you about support, billing, security, or important product updates.

bot4U uses trusted infrastructure and tools for hosting, authentication, database storage, payments, analytics, and AI processing.
Depending on your setup, your content or visitor questions may be processed by AI providers so the assistant can generate answers.
Analytics tools may collect product usage events, but we aim to keep this limited to what helps us improve the service.

You control the websites, links, documents, and instructions you add to your bot.
You can update or remove bot training content from your workspace.
You can contact us to request access, correction, or deletion of account data, subject to legal and security requirements.

We keep account, bot, billing, and chat data while it is needed to provide the service, resolve support issues, meet legal requirements, or protect the product.
We use reasonable technical safeguards, but no online service can promise perfect security.
Do not upload sensitive personal, financial, medical, or confidential data unless you have the right to use it with bot4U.

For privacy, data, or support questions, contact the bot4U team directly.